Terms & Conditions

Please read these terms carefully before using our services

Last updated: August 17, 2025

Agreement to Terms

By accessing and using My Ink Shops, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your use of our website, products, and services. If you do not agree with any part of these terms, you must not use our services.

1. Definitions and Interpretation

For clarity and transparency, the following definitions apply throughout these Terms:

"Company", "we", "us", or "our" refers to My Ink Shops, operating as an independent retailer
"User", "Customer", "you", or "your" refers to any individual accessing or using our services
"Products" refers to printers, ink cartridges, toner, and office supplies available through our platform
"Services" refers to our e-commerce platform, customer support, and related business services
"Content" refers to all text, images, graphics, logos, and other materials on our website
"Personal Data" refers to information that identifies or can be used to identify you personally

2. Use of Website

Our website is provided for legitimate business and personal use only. By using our services, you agree to:

Comply with all applicable laws, regulations, and these Terms of Service
Provide accurate and truthful information when creating accounts or placing orders
Respect the intellectual property rights of others and our company
Use our website in a manner that does not disrupt or interfere with our services
Maintain the confidentiality of your account credentials

Prohibited Activities: You may not use our website to engage in fraudulent activities, distribute malware, violate privacy rights, or attempt unauthorized access to our systems.

3. Product Information and Availability

We are committed to providing accurate and up-to-date product information. However, we cannot guarantee that all product descriptions, specifications, pricing, or availability information is completely accurate or current at all times.

Product availability is subject to stock levels and supplier availability
Prices may change due to market conditions, supplier pricing, or promotional periods
Manufacturers provide product specifications, which may be updated without notice
We reserve the right to limit purchase quantities to ensure fair access for all customers
Discontinued products will be clearly marked and removed from active listings

Price Match Policy: We strive to offer competitive pricing and will work with customers to resolve any pricing discrepancies in good faith.

4. Orders and Payment

By placing an order, you agree to the following terms:

All orders are subject to acceptance and availability
We reserve the right to refuse or cancel any order for any reason
Payment must be received before products are shipped
You are responsible for providing accurate billing and shipping information
All prices are in USD and include applicable taxes where required

5. Shipping and Delivery

Shipping terms and conditions:

Delivery times are estimates and not guaranteed
Risk of loss passes to you upon delivery to the carrier
You are responsible for providing a safe delivery location
Additional charges may apply for special delivery requirements
International shipping may be subject to customs duties and taxes

6. Returns and Refunds

Please refer to our separate Return Policy for detailed information about returns and refunds. Key points include:

Returns must be initiated within 30 days of delivery
Products must be in original, unused condition
Return shipping costs may apply
Refunds will be processed to the original payment method

7. Limitation of Liability

To the fullest extent permitted by law, My Ink Shops shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all damages shall not exceed the amount paid by you for the products purchased through our website.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the USA, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the court of the USA.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.